System Control and Reconciliation

FAQ

For all County telephone numbers listed below, TDD callers should call 1-800-735-2929 or 711 for California Relay Service.

• How can I get a stale-dated (6 months to 2-1/2 years old) warrant replaced?
• I received a warrant from the County of Sacramento and now it is lost. How can I get a replacement?
• I received a copy of my cashed warrant from the County of Sacramento, but the endorsed signature is not mine. What should I do?
• I received a warrant from the County of Sacramento. Why did I receive this warrant?
• A warrant from the County of Sacramento was issued to me, and I still haven't received it. How long do I have to wait to get a replacement?
• I am a vendor with the County of Sacramento. I have not been paid for the services that I provided to the County two months ago. What should I do?

How can I get a stale-dated (6 months to 2-1/2 year old) warrant replaced?
Mail the old warrant along with your correct mailing address to:

County of Sacramento
Department of Finance
Attention: Warrant Accounting
700 H Street, Room 3650
Sacramento, CA 95814

A new warrant will be reissued to you within five business days of receipt of the old warrant. If the warrant is over 2-1/2 years old, the payee will need to contact the department that originally issued the warrant.

I received a warrant from the County of Sacramento, and now it is lost. How can I get a replacement?
First fill out the Lost Warrant Affidavit form. Instructions on how to fill it out are at the bottom of the form. A new warrant will be reissued to you within 5 business days of receipt of the Lost Warrant Affidavit.

I received a copy of my cashed warrant from the County of Sacramento, but the endorsed signature is not mine. What should I do?
If you determine that the endorsed signature on the back of the warrant is not yours then file a Forged Warrant Affidavit form with the County of Sacramento. Please fill out the forged warrant affidavit form, get it notarized and mail the original to County of Sacramento, 700 H Street, Room 3650, Sacramento, CA 95814. The affidavit will be submitted to the bank for processing. It may take the bank eight weeks or more to recover the funds. Once the funds are recovered, the County will reissue another warrant.

I received a warrant from the County of Sacramento. Why did I receive this check?
The County of Sacramento issues various types of warrants. The type of warrant can be determined by the warrant's two-digit prefix. For instance, a warrant beginning with "01" would be a welfare warrant issued by the Department of Human Assistance. The following table shows the appropriate contacts for each type of warrant:

Prefix	Type of Warrant	Contact
40	Welfare	Department of Human Assistance (916) 874-2671
50	Child Support	Department of Child Support Services (916) 875-7400
10 and 11	Accounts Payable, Jury Duty, Employee Mileage, Property Tax Refund, etc.	The primary contact is the department that requested that the warrant be issued. Please check the upper portion of the warrant stub (see example here) for a department contact phone number. If there is no contact phone number listed, please contact: Department of Finance Payment Services Bureau (916) 874-7411
20 and 21	Payroll, Pension, etc.	Department of Finance Payroll Bureau (916) 874-7451

A check from the County of Sacramento was issued to me, and I still haven't received it. How long do I have to wait to get a replacement warrant?
You must wait 10 business days from the date the warrant was issued. If you still have not received it after 10 days, then complete a Lost Warrant Affidavit. Mail the original affidavit form to:

County of Sacramento
Department of Finance
Attention: Warrant Accounting
700 H Street, Room 3650
Sacramento, CA 95814

It takes about five business days for the warrant to be reissued after the lost warrant affidavit is received.

I am a vendor with the County of Sacramento. I have not been paid for the services that I provided to the County two months ago. What should I do?
You should contact the department where your services were provided to determine if they processed your invoices for payment. If the department informs you that a warrant was issued for your services, then obtain the warrant number and call the Warrant Accounting Bureau at (916) 874-7856 so that the status of this payment can be further researched.